Effective Date: [2023/01/011
At ProWash Cape Town, we are committed to ensuring the privacy and security of your personal information.
By using our website and services, you agree to the terms of this policy.
1. Information We Collect:
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and other contact details.
- Service Information: Details about the pressure washing services you request.
- Payment Information: Billing address and payment details for transactions.
- Communication Data: Records of your communication with us, including emails and messages.
- Usage Data: Information about how you use our website and services, including IP addresses, browser details, and device information.
2. How We Use Your Information:
We use your information for the following purposes:
- Providing Services: To fulfill your pressure washing service requests and manage appointments.
- Communication: To respond to your inquiries, provide updates about your service, and send important notices.
- Payment Processing: To process payments for services you’ve requested.
- Improving User Experience: To analyze usage patterns and enhance our website’s functionality and user experience.
- Marketing: To send promotional offers, newsletters, or updates about our services, provided you have given consent to receive such communications.
- Legal Requirements: To comply with applicable laws, regulations, and legal processes.
3. Data Sharing:
We may share your information in the following circumstances:
- Service Providers: We will never share your information with third-party service providers who assist us in delivering our services, such as payment processors and email communication tools.
- Legal Obligations: We will never ever disclose your information to comply with legal obligations, respond to government requests, or protect our rights and safety.
4. Your Choices:
- Communication Preferences: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
- Access and Correction: You can request access to the personal information we hold about you and ask for corrections if necessary.
- Data Deletion: You can request the deletion of your personal information, subject to legal obligations and legitimate business interests.
5. Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
You can manage your cookie preferences through your browser settings.
We will notify you of significant changes by posting a prominent notice on our website or by sending you an email.
8. Contact Us: