Privacy Policy for ProWash Cape Town

Effective Date: [2023/01/011

At ProWash Cape Town, we are committed to ensuring the privacy and security of your personal information.

This Privacy Policy outlines how we collect, use, and protect the data you provide to us through our website and services.

By using our website and services, you agree to the terms of this policy.

1. Information We Collect:

We may collect the following types of personal information from you:

  • Contact Information: Name, email address, phone number, and other contact details.
  • Service Information: Details about the pressure washing services you request.
  • Payment Information: Billing address and payment details for transactions.
  • Communication Data: Records of your communication with us, including emails and messages.
  • Usage Data: Information about how you use our website and services, including IP addresses, browser details, and device information.

2. How We Use Your Information:

We use your information for the following purposes:

  • Providing Services: To fulfill your pressure washing service requests and manage appointments.
  • Communication: To respond to your inquiries, provide updates about your service, and send important notices.
  • Payment Processing: To process payments for services you’ve requested.
  • Improving User Experience: To analyze usage patterns and enhance our website’s functionality and user experience.
  • Marketing: To send promotional offers, newsletters, or updates about our services, provided you have given consent to receive such communications.
  • Legal Requirements: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing:

We may share your information in the following circumstances:

  • Service Providers: We will never share your information with third-party service providers who assist us in delivering our services, such as payment processors and email communication tools.
  • Legal Obligations: We will never ever disclose your information to comply with legal obligations, respond to government requests, or protect our rights and safety.

4. Your Choices:

  • Communication Preferences: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
  • Access and Correction: You can request access to the personal information we hold about you and ask for corrections if necessary.
  • Data Deletion: You can request the deletion of your personal information, subject to legal obligations and legitimate business interests.

5. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Cookies:

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data.

You can manage your cookie preferences through your browser settings.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time.

We will notify you of significant changes by posting a prominent notice on our website or by sending you an email.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at prowashcapetown@gmail.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.